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What they do
Mongoose designs premium student engagement solutions exclusively for higher ed, helping colleges and universities build better relationships with students across the educational journey while reducing the burden on staff.
The Cadence Texting Platform, and Harmony AI Chatbot are used by an industry leading 725+ institutions to modernize communications, improve student outcomes, and save hours to weeks of time wasted on manual processes.
Designed for and by the higher ed community, the easy-to-use software comes with world-class support so you’re never left without a helping hand. Clients have access to best practices, proven strategies, and templates to get results quickly.Learn More
- Inbound & Outbound Student & Alumni Engagement Solutions
- Texting Software & Analytics
- AI Website Chatbot
- Dedicated Support with Best Practices & Higher Ed Expertise
Who They Do It For:
Anyone in higher ed who connects with and engages with students, parents, or alumni. Mongoose’s engagement solutions are designed to reduce the burden on colleges and universities so they can better support and engage students throughout the student lifecycle.
Popular use cases include:
- Student Recruitment
- Enrollment Management
- Financial Aid
- Student Success
- Advancement & Alumni Relations
The Schools They Currently Work With
Mongoose is loved by over 725 colleges and universities across the United States and Canada with engagement solutions tailored to meet the unique needs of higher ed. Clients come from a wide range of institutions, from major state universities to community college systems and online schools.
Mongoose’s engagement solutions are designed for and with the schools they work with to save time and solve real problems across the educational journey.Learn More
What Their Clients Say About Them
With feedback ranging from “finally, a solution that makes our lives easier,” to “I have no idea how I’ve been doing my job without it,” Mongoose’s clients are among the happiest in the higher ed industry.
Schools experience quick, easy implementation and onboarding with little to no IT assistance. Designed for and by higher ed professionals, the easy-to-use software makes training and adoption a breeze while lightening your day-to-day workload.
With the help of dedicated client support, tips, best practices, and higher ed expertise, many schools report results within months of working with Mongoose. Schools report boosts in enrollment and retention numbers, higher rates of giving, and improved student outcomes. According to one AVP of Enrollment, "this is the only tool that consistently works."Learn More
"Our enrollment went up, our drop rate went down, and we have more students attending our orientation than ever before.”
Brian Jackson, Application Support Specialist, McLennan Community College
“We've been able to meet prospective students where they are as opposed to sending yet another email that students won't read. We're able to build relationships faster than ever before because students know they have a real person on the other end of the line.”
Jeff Scharl, Assistant Director of Admissions, Alfred University
“Ultimately our end goal is effective, efficient, meaningful communication and, quite simply, Mongoose delivers all of that and more. The platform is very user friendly and the response rate from students has been excellent."
Stacia Mattan, Executive Assistant Division of Student Development, Knox College
The “Who” Behind Them
The majority of Mongoose employees have extensive higher ed and edtech experience on both client and vendor sides. The Mongoose team deeply understands the unique challenges of higher ed and are trained to coach you on proven best practices to better support your students and reach your institution's goals.
Mongoose's values are embodied by each member of the team to deliver the best client experience in the industry.
These values include:
- Being customer-obsessed.
- Having a bias toward action.
- Holding customers, individuals, and the company to the highest standard.
- Valuing and trusting each other.
- Being intellectually secure.
President & Product Manager
Vice President, Engineering
Vice President, Operations/Finance
Vice President, Sales
Associate Vice President, Client Success
Director of Marketing
Why We Love Them
Mongoose is dedicated to being a bridge for higher education between schools and constituents. Now that's something we can get behind. With a focus on conversational marketing software, Mongoose takes great pride in offering both the knowledge and the tools to help higher ed grow and retain a long-lasting collegiate community.
Both Cadence, their premier texting platform, and Harmony, their intelligent chatbot solution, exist to create successful outcomes for students and staff alike.
And it gets better. The team at Mongoose is 100% dedicated to your success. Not only do they have a thorough understanding of higher education, they also work closely with you during the onboarding process and well after to ensure your goals are defined and that their software is delivering (and surpassing) the outcomes you expect.Learn More
Free Resources other Enrollment Marketers Found Valuable
Introducing a jobs board exclusively for roles in and around higher ed. From colleges to marketing agencies to edtech companies, find your next gig at Enrollify Jobs.
It’s the first (and only) feedback platform for the education industry’s leading CRMs, SIS’s, marketing services agencies, online program managers, admissions coaches, and more.