Mongoose

What they do

Mongoose designs premium student engagement solutions exclusively for higher ed, helping colleges and universities build better relationships with students across the educational journey while reducing the burden on staff.

The Cadence Texting Platform, and Harmony AI Chatbot are used by an industry leading 725+ institutions to modernize communications, improve student outcomes, and save hours to weeks of time wasted on manual processes.

Designed for and by the higher ed community, the easy-to-use software comes with world-class support so you’re never left without a helping hand. Clients have access to best practices, proven strategies, and templates to get results quickly.

The Schools They Currently Work With

Mongoose is loved by over 725 colleges and universities across the United States and Canada with engagement solutions tailored to meet the unique needs of higher ed. Clients come from a wide range of institutions, from major state universities to community college systems and online schools.

Mongoose’s engagement solutions are designed for and with the schools they work with to save time and solve real problems across the educational journey.

What Their Clients Say About Them

With feedback ranging from “finally, a solution that makes our lives easier,” to “I have no idea how I’ve been doing my job without it,” Mongoose’s clients are among the happiest in the higher ed industry. 

Schools experience quick, easy implementation and onboarding with little to no IT assistance. Designed for and by higher ed professionals, the easy-to-use software makes training and adoption a breeze while lightening your day-to-day workload.

With the help of dedicated client support, tips, best practices, and higher ed expertise, many schools report results within months of working with Mongoose. Schools report boosts in enrollment and retention numbers, higher rates of giving, and improved student outcomes. According to one AVP of Enrollment, "this is the only tool that consistently works."

The “Who” Behind Them

The majority of Mongoose employees have extensive higher ed and edtech experience on both client and vendor sides. The Mongoose team deeply understands the unique challenges of higher ed and are trained to coach you on proven best practices to better support your students and reach your institution's goals.

Mongoose's values are embodied by each member of the team to deliver the best client experience in the industry. 

These values include:

• Being customer-obsessed.
• Having a bias toward action.
• Holding customers, individuals, and the company to the highest standard.
• Valuing and trusting each other.
• Being intellectually secure.